Our Project Process
Our four-part process was designed to ensure optimal success for each project that we have the honor of completing for our customers.
Our process starts with listening to the needs, limitations, and desires of our customers. During our initial visit, we take the necessary time to gather the needed information to produce an accurate design. Once we have collected enough information we are able to design a space using our design team and CAD software to bring our understanding into the visual space.
We invest time with you to ensure that our understanding of your project can be viewed and approved before any work begins. The design team will help you with every aspect of the design, right down to picking the color of paint and style of the fixtures.
Once you are ready to start, a project manager and implementation team are assigned to your project. Daily and weekly updates will be provided as well as unlimited access to the team during your project. The team will work closely with you to ensure the design is implemented completely and to your satisfaction. The goal of the process is to improve your way of life through the work that we do.
Our satisfaction is realized in the positive feedback and reviews we receive about how much people are enjoying their new spaces. We stay in contact with you, even after the project is completed to make sure you experience continued joy and satisfaction with the results. Our clients become champions of our business and we welcome the referrals we receive throughout the year.
Unified culture from the top down. The culture of any great company is ultimately the responsibility of all, but it is the leadership who must embrace it if others are going to support it. Our leadership constantly monitors and ensures everyone is embracing and supporting it. We all know about companies where leadership promotes a particular positive culture, but don’t follow it. The culture fails and it becomes a lie more than a way of life. Our culture is infused with mature attitudes, respect for one another, a team-based approach to success and that we can depend on each other.
Transparency & Openness
We share almost everything…really. Our belief is that this results in tremendous opportunities for the company, our people, customers and the wider society. Collaboration is more natural and we are open to new ways of doing business and ideas for improvement. The results is that we create a very high level of trust with our people, customers and the companies we work with.
Trust and Ethics
We have the confidence that our people and our processes will deliver the desired results. We trust and empower our people to do the right thing all the time.
We hire people who are experts in their fields of responsibility. Each person in their position has years of experience and can perform their job well with little or no supervision. We don’t have to invest time in making sure they know how to do their job. This allows us to put more time into building our business by serving our customers with the highest skills.
We believe that our people do what they do for more than financial advancement. There is a passion and satisfaction in what they do that can not be fulfilled monetary.